Return & Exchange Policy

At Eiken Shop, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether it is a fit issue or a change of heart, our streamlined process ensures a hassle-free experience for our community.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

• 3.
  Ship the Items

  Print your prepaid shipping label and drop off the package at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.